My Account Instructions

If your family has an existing online account for swimming, you will need to log in and add your family members for skating. Although the online booking sites look the same, it is only partially connected and not all information can be brought over from the swimming portal.


  • Click 'Create Account' in top right corner.
  • Fill out your New Customer Details.
    • Please Note: You must be 18 years of age to create an account. Create your account, then be sure add family members to your account in order to register them for available programs, classes and courses. This is done once your account has been created.
  • Click 'Create' at the bottom of the page.

  • Click 'Login' in top right corner.
  • Enter your email address and password, then click 'Login'.
  • Select your name in the top right hand corner after logging in to access your account menu.
  • Choose 'Families and Groups' from your account menu options.
  • Choose 'Add Group' to create your family group, then 'Add Members' to add your family group members.
  • Fill in your family group member information, then click 'Add'.

  • Click 'Login' in top right corner.
  • Enter your email address and password, then click 'Login'.
  • Select the program you'd like to register for, by navigating to the program, location, and date/time you'd like to register.
  • Click 'Book' on the space you'd like to register for.
  • Select the family group member you'd like to register.
    • Please Note: Each individual person attending the program register for a space. For example; if you plan on having 3 members of your family group attending the selected program, each family member must register for a space, totalling 3 registrations in your cart before checkout.
  • When all family group member registrations are added to your cart, select the 'Checkout' button.
  • Email confirmation of your registration will be forwarded within 1 hour of registration.